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The specific coverages for a contract are detailed on the contract itself. If you are unable to locate your contract, contact our Customer Service Department by emailing customerservice@newavantage.com or calling (514) 931-3333. To locate your warranty, please provide either your warranty number or your Vehicle Identification Number (VIN). A Customer Service Representative will assist you with any questions regarding your specific coverages.

Contact our Customer Service Department by emailing customerservice@newavantage.com or by calling (514) 931-3333. Please have your owner's name, warranty number, date of purchase, and dealership name ready. A Customer Service Representative will verify registration of the warranty.

The contract transfer form must be filled out to transfer a warranty. Please note that not all contracts are transferrable. Contact our Customer Service Department if you have questions about the transferability or renewal of specific warranties or contracts.

Protection NewAvantage is a national company with the ability to service claims anywhere in the United States and Canada. Your coverage travels with you, no matter where you move within these areas.

We are a nationwide company and have a large network of trusted technicians to service your claim. No matter where you are in the United States or Canada, we can connect you with an authorized provider near you.

The customer may either contact their selling dealership's finance department, or contact our Customer Service Department by emailing customerservice@newavantage.com or by calling (514) 931-3333 to obtain a copy of their contract.

If you wish to renew your contract at the end of the coverage period, you may return to an authorized dealer where you can purchase an additional contract at the prevailing retail rate. If you have moved, or are uncertain which dealerships in your area offer your specific contract, contact our Customer Service Department at (514) 931-3333 or by emailing customerservice@newavantage.com. A Customer Service Representative will assist you in locating an authorized dealer near you. Please note that not all contracts are renewable.

Our Product Warranties are non-cancellable since there is a physical product applied to the vehicle that cannot be removed post application. However, some Service Contracts may be cancellable. Review your specific Warranty/Contract for details regarding its cancellability, or contact our Customer Service Department at (514) 931-3333. For cancellable Service Contracts, your selling dealership is responsible for providing refunds as per the terms of the specific contract. All inquiries regarding refund amount, status, and payments should be directed to your selling dealership.

You may purchase a service contract from one of our more than 3,000 participating auto dealerships. Call (514) 931-3333 to locate a dealer in your area.

Wash your vehicle regularly. Hand wash when possible. Limit automatic car washes to touchless or soft touch systems.

We recommend the use of Paintguard® renewer or an automotive wax every 6 months or 7,500 miles.

Appearance claims can be initiated online by visiting siskinent.com/appearance-products-claim-form/ or by contacting our Customer Service Department toll free at (514) 931-3333 to have a claim form sent to you directly.

Windshield warranty claims can be initiated online by visiting siskinent.com/autonation-windshield-claim-form/ or by contacting our Customer Service Department toll free at (888) 855-5427 to have your questions and/or concerns addressed.

Once we receive your claim form, we will send you a confirmation email confirming that a claim has been filed under your warranty. If you do not receive an email confirmation, please contact our customer service department.

Please refer to the Terms and Conditions of your warranty for specific coverage. Please reach out to our customer service department for further questions.

To check your warranty status or verify if it has been transferred to you, please complete the transfer form at Protection NewAvantage.com/transfers. For additional assistance, contact our Customer Service Department at (514) 931-3333.

Our Customer Service Department is open Monday through Friday, 8:30am to 4:30pm. Online claim submissions are accepted 24 hours a day, 7 days a week and are processed on the next business day.

Please have your Protection NewAvantage contract number, vehicle identification number (VIN), the selling dealer's name, the date of incident, and a brief description of the damage or loss. Photos help us process the claim faster when filing online.

Most claims are reviewed within one business day of submission. Once approved, service is typically scheduled with your selling dealer or an authorized repair facility, and reimbursement allowances are remitted shortly thereafter.

Call our Customer Service Department at (514) 931-3333 with your contract number ready. Our team can answer coverage questions, confirm benefits, and walk you through next steps.